What is your lead time?

Our standard lead time is 3-day on in stock table covers, table runners, and banner stands starting the day after we receive the proof approval and payment. Rush production is available, see below.

Do you have rush production? What is the cost?

Rush service is available for most products; prior approval required. Rush service begins after we receive proof approval and payment. All documents received after 12:00 p.m. Central will be counted as received on the next business day. 

Standard Rush Charges:
Subtract one business day from product lead time – $75.00 (V)
Subtract two business days from the product lead time – $125.00 (V)

What is your setup fee?

Nothing! We do not charge a setup fee for any of our products.
 

What is the cost to get a proof?

Nothing! We include 3 proofs with your order free of charge (provided logo does not change). All of our proofs are client friendly.

What is your logo area?

The logo area included in the price of the cloth is up to 6 square feet (slightly less on runners). Most logos look best around 4.5 square feet. We set up your proof to scale so you can see how large the logo will be on the front of the cloth. If you want a full bleed, or extra large logo area on a cloth. Please call customer service for more information.

What is your print process?

We've updated our process to use dye sublimation, which is an ideal printing process for producing vibrant, full-color graphics with exceptional detail and durability. Using heat, the ink permanently bonds with the polyester fabric, becoming part of the material rather than sitting on the surface. The result is rich, long-lasting color that won't crack, peel, or fade with normal use.

Where do you ship from?

Ramsey, MN 55303

What type of fabric are your cloths made from?

Our 100% recycled polyester fabric combines sustainability with exceptional performance. Flame resistant, stain resistant, and wrinkle release properties help keep your table cover looking polished and professional event after event.

What kind of artwork do you accept?

The preferred format is an all vector, EPS, PDF or AI file. Please make sure all text is changed to outlines.

What are your price breaks?

Our price breaks are quantity 1-2, 3-11, & 12-24. Over 24 please call for pricing. All of the cloths must have the same identical logo to get the quantity break pricing. The cloths must also be the same style of cloth but they do not have to be the same color cloth.

What is your cut off time?

Orders with proof approval and payment received by 5:00 p.m. ET will begin processing the same business day. Orders received after 5:00 p.m. ET will be processed the next business day.

Do you accept returns?

If you believe there is a problem with your order that is our fault, we will work to remedy that problem at no cost to you, so please contact us. All claims must be received within 5 days or receipt of goods, no exceptions. Please make sure you verify your item’s accuracy, size, color etc. Thank you.

What are the care instructions for your table covers?

To help maintain the appearance of your table cover, follow the recommended folding and storage instructions after each use. Machine wash separately in cold water with a cold rinse on a delicate cycle. For the first wash, we recommend adding one cup of vinegar to help set the color. Do not use bleach. Tumble dry on a gentle cycle with no heat. DO NOT DRY CLEAN. For complete folding and care instructions, Please click here to download printable care instructions.